And Concept Store
Piet Heinstraat 92A 2518 CL Den Haag
Tuesday to Saturday
10.00 AM - 17.00 PM
F.A.Q
Brand /Products:
- Where can I buy the brand's products in person? Where
can I find your collections?
My collections are available on my website Atiredel.com or in And Concept Store : Piet Heinstraat 92A, 2518 CL Den Haag
- Where are your products made?
All the jewels are handmade in The Hague
- What are the materials used to make the jewelry?
I use gold-silver plated brass or stainless steel for my jewelry.
I also use high quality Japanese glass beads.
- How do I care for my jewelry?
Jewelry is fragile, so I advise you to avoid contact with water, creams, and perfumes and to avoid sleeping with it.
The metal parts can be cleaned with the cloth provided.
- Can I personalize my jewel?
Yes! I offer a personalization service. Contact me for more information on Instagram (@atiredel) or by mail (atiredel@gmail.com) .
Order/Delivery :
- How soon will I receive my order? / What are the delivery times ?
Everything is handmade so it takes 2-3 days for manufacturing and 3-4 days for delivery in Europe, and 2 days in the Netherlands.
For the US it will be approximately 10 days.
What is the shipping cost?
It is 9 € pour Europe and 4 € for Netherlands.
Delivery costs are free for orders of 50 euros or more in Europe and the Netherlands.
Outside Europe, they are 18,30 €
- Can I have my order delivered anywhere in the world / Which countries do you deliver to?
I deliver in Europe and outside Europe (see delivery costs)
- How do I track my order?
If you are in Europe or the Netherlands, you can track your package here: https://www.dpd.com/nl/nl/ontvangen/volgen/
- What are the delivery methods ?
By DPD in the Netherlands and in Europe.
By post NL outside Europe
Is it possible to pick up your order in And ConcepStore at this address: Piet Heinstraat 92A, 2518 CL Den Haag
Exchanges and Returns:
- What are the conditions for exchanges and returns?
You have 14 days from the delivery of your order to make an exchange or refund without penalty (return costs at your expense).
Returns must be made in their original condition (packaging, accessories, instructions...) so that they can be remarketed in new condition and accompanied by a copy of the purchase invoice.
- How to make a return
If there is any problem with your order or if you simply want to send it back for a refund or an exchange, you will have to inform me by mail at this address: atiredel@gmail.com so that I can communicate you in detail the steps.
Payment:
- What are the payment methods ?
The online payments are made by secure system by credit card or IDEAL.
The boutique/ And Concept store:
- I am a designer and I want to exhibit my products in the store, how can I proceed?
It's simple, you must be a professional offering handmade product.
Then, just send me a message on instagram (@atiredel) or an email (atiredel@gmail.com).
- What kind of products are sold in your store?
I sell products from independent handmade creators. You can find jewelry, candles, bags, clothes and more.
The Workshop:
-Where do the workshop take place ?
The workshop take place in Piet Heinstraat 92A, 2518 CL Den Haag.
-How long do the workshops last?
2 hours
-I can’t go to my workshop, what can I do to cancel it ?
If you can’t come to the workshop, I will ask you to inform me 48 hours in advance otherwise it will be automatically deducted.
"A tire d'E.L" is a play on words around the French expression "à tire d'ailes" which means, for a bird, to quickly take flight. Here, the wings have been replaced by the letters E.L, a nod to Electron Libre which was my first fashion jewellery brand and which enables me to create this second one today!
A tire d'E.L is a fashion jewellery brand resolutely creative. Each piece is handmade in my workshop, here, in The Hague, Netherlands. The creation of a jewel is a moment of intense emotion: the choice of the materials, the colours, the rhythms, the testing, the shaping.... all these steps to finally get to this wonderful moment when the jewel finally tells its story and takes flight.
-For better quality, durability and to limit the allergic risks, I work mainly with DQ metal (gold or silver coated) and stainless steel. For the beads, I use mostly Japanese glass beads from Miyuki
-The models are original creations and handmade.
-Production to order for responsible consumption, which can extend the processing of the order by a few days.
-Delivery in Europe is offered to 50€.
Bénédicte Cador
designer
I am a French living in the Netherlands since 2019. It’s here, by the sea fresh air that my vocation really grew on me. Embrace my imagination through my collections of fashion jewellery, dream as much as I dream on a colour, a stone, a shape. I already created my first fashion jewellery brand "l'Electron Libre" 17 years ago. Self-taught, I also trained in traditional jewellery techniques. Today," A Tire d'E.L" is not only a collection of jewellery in very small series but also Workshops, where I share with you techniques that will also enable you to discover the delights of creation.
Tuesday to Saturday
10.00 AM - 17.00 PM